Terms of service
Terms of Service
OVERVIEW Welcome to Velora! The terms "we", "us" and "our" refer to Velora. Velora operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Velora is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.
SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products. Please note that colors or product appearance may differ based on your device settings. All descriptions of products are subject to change at any time without notice.
SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Velora reserves the right to accept or decline your order for any reason. We must receive and process your payment before your order is accepted. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
SECTION 4 - PRICES AND BILLING Prices, discounts and promotions are subject to change without notice. You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores.
SECTION 5 - SHIPPING AND DELIVERY We are not liable for shipping and delivery delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY Our Services, including all trademarks, brands, text, images, and graphics, are owned by Velora and are protected by intellectual property laws. You must not reproduce or distribute any material on the Services without our prior written consent.
SECTION 7 - OPTIONAL TOOLS You may be provided with access to third-party tools as part of the Services. We have no liability whatsoever arising from or relating to your use of optional third-party tools.
SECTION 8 - THIRD-PARTY LINKS We are not responsible for examining or evaluating the content of any third-party websites. Any use of third-party websites is entirely at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY Velora is powered by Shopify. However, any sales and purchases you make in our Store are made directly with Velora. You hereby expressly release Shopify from all claims, damages, and liabilities arising from or related to your purchases and transactions with Velora.
SECTION 10 - PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.
SECTION 11 - FEEDBACK If you submit any ideas, suggestions, feedback, reviews, or proposals, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, and publish such Feedback in any medium for any purpose.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 13 - PROHIBITED USES You may access and use the Services for lawful purposes only. Prohibited uses include unlawful purposes, violating regulations, harassing others, or transmitting viruses. We reserve the right to terminate your account if you violate any of these terms.
SECTION 14 - TERMINATION We may terminate this agreement or your access to the Services in our sole discretion at any time without notice.
SECTION 15 - DISCLAIMER OF WARRANTIES THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND.
SECTION 16 - LIMITATION OF LIABILITY TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL VELORA BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED.
SECTION 17 - GOVERNING LAW These Terms of Service shall be governed by and construed in accordance with the laws applicable to our jurisdiction.
SECTION 18 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at: Email: rezgallahalogely@gmail.com Phone/WhatsApp: +218922198056